We know NEMT providers have a lot on their plates. Between scheduling, routing, dispatching, and billing trips, there’s not much room for error. Many NEMT companies still choose to manually bill trips because they see it as a good economical choice. However, without proper billing software, numerous errors can occur, which could lead to money and even client loss.
One small mistake can have a detrimental effect on your billing process and your ability to get paid adequately—putting the business in jeopardy and setting providers back on their pay schedules.
Below are some common manual billing errors:
- Incorrect provider and/or patient information
- Mismatched medical codes
- Leaving out codes for procedures and diagnoses
- Incomplete documentation from a healthcare provider
- Duplicate billings
Luckily, there’s a solution to avoid these mistakes.